Privacy Notice

Who we are

Vettyn (“we”, “us”, “our”) operates the Vettyn website and service. We act as the data controller for personal data collected through our site and service. Our contact email is V.customersupport@vettyn.com.

What personal data we collect

• Account data: name, email address, and authentication details when you create an account.
• Submission data: the landing page URL you submit for audit, plus any screenshots or captured page content our tool generates.
• Usage and device data: pages visited, features used, browser type, operating system, IP address, and device identifiers.
• Support data: messages you send us through support channels or email.
• Payment data: Vettyn does not collect or store full payment card details. Our Merchant of Record, Paddle, handles payment processing, billing, tax, and invoicing. Paddle's collection and use of payment data is governed by Paddle's policies.

How we use your data

• To provide, operate, and improve the Vettyn audit and Glow-Up services.
• To authenticate you and manage your account.
• To communicate with you about your account, orders, and support requests.
• To detect fraud, abuse, and security risks.
• To analyze usage trends and improve product performance.
• To comply with legal obligations.

Legal basis for processing

We process personal data on the basis of: (a) performance of a contract with you; (b) our legitimate interests in operating and improving the service; (c) your consent, where required; and (d) compliance with legal obligations.

Who we share data with

• Service providers: hosting, analytics, email, and support tooling providers who process data on our behalf.
• Merchant of Record: Paddle processes transaction data for the sale of our product, subscription management, payments, tax compliance, and invoicing.
• Professional advisers: legal, accounting, or other advisers where necessary.
• Authorities: when required by law or to protect our rights.

Data retention

We keep your personal data for as long as necessary to provide the service, fulfill the purposes described above, and comply with legal obligations. When data is no longer needed, we delete or anonymise it.

Your rights

Depending on your location, you may have rights to access, correct, delete, restrict, or object to the processing of your personal data, and to receive a copy in a portable format. To exercise these rights, please contact us at V.customersupport@vettyn.com. We will respond within the time frame required by applicable law.

Security

We use appropriate technical and organisational measures to protect your personal data, including encryption in transit, access controls, and regular security reviews.

Cookies and similar technologies

We use essential cookies to operate the service and analytics cookies to understand usage. You can manage cookie preferences through your browser settings.

International transfers

Your data may be transferred outside your country of residence. Where required by law, we use appropriate safeguards such as standard contractual clauses or adequacy decisions.

Changes to this notice

We may update this Privacy Notice from time to time. The latest version will be posted on this page with the updated date.

Contact us

If you have questions about this Privacy Notice or how we handle your data, please contact us at V.customersupport@vettyn.com.